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Order Tracking

Shipping

When your order is shipping, a notification will be sent to the email address you provided. You can find a tracking number in the Email and you can track the state of order online.

We will always try to deliver your order as fast as possible, or on a specific date if required. However, please be aware that this is never guaranteed and we cannot be held responsible if an order does not arrive on time. If you are not generally at home during the day please consider having your order sent to an alternative address such as a neighbor’s, or your place of work.

In the event of an item being returned to us as the result of the carrier being unable to deliver we will contact you to arrange a re-delivery. You will be liable for any re-delivery costs due, if the mistake was caused by the wrong shipping address you filled in your order. If you decide to cancel your order, the original delivery charge will be deducted from the refund even if the item(s) qualified for free delivery.

If you have any problems, please feel easy to contact us.

Tracking

You can check the current status of your delivery by signing into your account and selecting my order. Simply type in your unique tracking number which we email to you after ordering and we will track the delivery for you. You can track your order via the order-tracking websites below using your tracking number

UPS: http://www.ups.com

DHL: http://www.dhl.com

FedEx: http://www.fedex.com